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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tangee Edmonson

March 19, 2024

5  out of  5 rating by Tangee Edmonson
"Chuck Baker is AMAZING!! He listened to our insurance needs and educated me at the same time."
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McKala Stafford

January 31, 2024

5  out of  5 rating by McKala Stafford
"Jasmine was so nice and helpful! She made sure I got the best coverage and walked me through the entire process. Since it was my first time getting my own car insurance, she described what everything meant and recommended the proper amounts. Thanks so much for making this such a stress free process!"
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M Gee

December 14, 2023

5  out of  5 rating by M Gee
"Markus was a true professional. He explained everything & addressed my questions & concerns. I apologize; I just saw this in my spam folder!"
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Gil Sturgis

November 16, 2023

5  out of  5 rating by Gil Sturgis
"Quick, easy, and professional ‼️"
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Jaress McClanahan

October 22, 2023

5  out of  5 rating by Jaress McClanahan
"When you looking for an insurance agent , look no further than Chuck Baker's agency. Very informative , responds in a timely manner. Chuck took care of my renter's and life insurance needs."
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January 26, 2023

5  out of  5 rating by KBA
"State Farm seems to really care about their customers and it’s great to see!!"
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Darlene Collins

January 24, 2023

5  out of  5 rating by Darlene Collins
"I have had State Farm Insurance for many decades. I have homeowners automobile and life insurance with them and again for decades. My first husband passed away in 1994 and we had him insured and because of that I had peace of mind knowing I had enough money for final expenses, stay in my home, and pay off all my bills. It was peace of mind and comfort at the most troubled time you could imagine. Through the years of course I have had claims and State Farm has always handled them quickly and efficiently and like a good neighbor. I felt cared for and taken care of because of the agents at my local at my local office."
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Chris Tannreuther

January 17, 2023

5  out of  5 rating by Chris Tannreuther
"Very good service!"
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Scott Mullins

November 23, 2022

5  out of  5 rating by Scott Mullins
"Very helpful and fast got me what I need with a great rate!!!"
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Spencer Richter

November 22, 2022

5  out of  5 rating by Spencer Richter
"Best place for cheap insurance. Really nice people"
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Khalid Abdullah

November 21, 2022

5  out of  5 rating by Khalid Abdullah
"The entire team is friendly, professional and always available to assist with any question we have."
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Herman Tibbs

November 15, 2022

5  out of  5 rating by Herman Tibbs
"Always calling me with ideas to improve my protection in a cost effective manner. This agent HIGHLY RECOMMENDED!"
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Edwina Williams

March 8, 2022

5  out of  5 rating by Edwina Williams
"Absolutely The Best Insurance place I have ever had. Took care of my needs right away. I would recommend them to everybody."
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Lisa May

December 14, 2021

5  out of  5 rating by Lisa May
"Good customer service and excellent rates! The staff knows you personally and can help you with whatever you may need!"
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August 26, 2021

5  out of  5 rating by JEANIE MORELAND
"Troy was very helpful in connecting me with another State Farm agent in another state . We’ve been with Scott Flischel for over 25 years, but feel in good hands now with Chuck Bakers State Farm office and staff!"
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Glen Archey

March 25, 2021

5  out of  5 rating by Glen Archey
"Switched all my policies under one roof"
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March 18, 2021

5  out of  5 rating by matt325ibmw
"Thanks for all your help with this Troy! It was a pleasure working with you! You made it very simple for us and you were efficient with our time."
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Jenny Combs

February 23, 2021

5  out of  5 rating by Jenny Combs
"Wonderful people to deal with."
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Deirdra Williams

February 8, 2021

5  out of  5 rating by Deirdra Williams
"Professional staff and very responsive every time I call."
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Robin Mackintosh

January 22, 2021

5  out of  5 rating by Robin Mackintosh
"Canceling my USAA auto and renters policies are something I would have never expected. I’m pretty dedicated to USAA but the quotes were too good to pass up and Troy professional was exceptional. He seems very dedicated and wants what’s best for the customer. I’m so glad I switched to State Farm."
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Taylor Skinner

January 18, 2021

5  out of  5 rating by Taylor Skinner
"Just got done with getting a competitive quote on my auto and renters policies - never thought anyone could beat USAA with all the discounts and advantages they offer. Currently canceling my USAA policies because Troy helped me save almost $50 in my monthly premiums! My coverage is better and my wallet is heavier. If you need a customer-focused and knowledgeable sales representative, Troy is your guy. He was helpful in explaining every bit of my coverage and discounts. Great experience overall!"
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ShaTanda Choice

August 8, 2020

5  out of  5 rating by ShaTanda Choice
"By far the best experience I’ve had with any agent or company! I’ve had the pleasure of speaking with both Chuck & Denise, both experiences were absolutely wonderful. They listened to my needs, and exceeded my expectations! Very reasonable price and lower rates than my previous provider. Highly recommend."
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Darius Hyman

June 24, 2020

5  out of  5 rating by Darius Hyman
"High quality staff that goes out of their way to make sure that we understand our coverage. Quotes are quick and we saved over $800 per year bundling Home and Auto with increased protection."